Sump Pump Repair, Maintenance, & Installation in Greater Cincinnati

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Water can make its way into any space below ground level. Sump pumps keep water out of basements and crawl spaces by pumping water out and away from your home. Some homeowners attempt to install a sump pump themselves, but the expertise of a plumber on what kind to get, where to place it, and how to set it up can save time and money. 

Two Types of Sump Pumps

There are two main types of sump pumps: pedestal and submersible.

Pedestal Pumps: These pumps sit on top of a basin. The motor is cooled with air and needs sufficient airflow to keep the pump from overheating, making them less ideal for smaller basements. Pedestal pumps are easier to work on and maintain.

Submersible Pumps: Submersible pumps sit inside the sump pit and operate with a quieter, waterproof motor. 

Sump Pump Replacement & Installation

Apollo Home offers sump pump replacement and installation services in the Cincinnati Tri-State area, encompassing Cincinnati, Northern Kentucky, and Eastern Indiana. If you need a new sump pump, our knowledgeable plumbers can assess the needs of your house and determine the best option to keep your basement or crawl space clear of water. They’ll advise you on what type of pump to get and will know precisely where to place it. 

After determining where to install a basement sump pump, we will drill into the concrete and dig a hole to set the sump basin below your floor level. After settling the basin, securing it, and leveling a spot for the sump pump, we install piping with a one-way valve to pump the water out of the house into the yard and away from your foundation.

We’ll have to cut a hole in the wall to put the pipe through. We have various solutions for how the water from the sump pump is drained into your yard, which we will discuss with you. Then we’ll make sure to add insulation around the hole in the wall and pour new concrete to make your sump pump location secure and look good. 

Sump Pump Repair Services

Apollo Home offers sump pump repair services in Cincinnati and Northern Kentucky. We repair all brands and models of sump pumps. The typical lifespan of a sump pump is ten to 15 years, and odds are there are occasions when your sump pump may require some repairs, adjustments, cleaning, or replacement parts.

If you are unsure if your sump pump is working, call us to inspect it. You don’t want to be caught off guard by a flash summer storm with a broken sump pump and end up with a flooded basement.

If your sump pump needs help, schedule an appointment with us to take care of it.

Does Your Sump Pump Need Repairs?

Some basic sump pump care can help ensure your home is ready to weather the storm. Wear and tear over the lifespan of your sump pump can eventually cause problems. 

Warning signs that your sump pump may need maintenance or replacement:

  • Loud grinding noises coming from the sump pump
  • Excessive vibrating when running
  • Irregular cycling
  • Mold, moisture damage, or musty smells in the basement
  • Weak suction or failure to remove standing water in the sump pump basin
  • The pump fails to engage when the float is active
  • If your pump is older than ten years, it should be inspected

Sump Pump Maintenance

A licensed plumber should inspect your sump pump regularly. They will test the critical components of the pump and check the water level to ensure it is not unusually high. The plumber should also inspect the pit and pipes for clogs and debris.

Take a look at our sump pump care article for more information. We offer sump pump maintenance and inspection services in Cincinnati, Northern Kentucky, and Indiana; schedule an appointment today. 

Frequently Asked Questions About Sump Pumps

Which homes need a sump pump?

Any home where any part of the structure is below ground level should have a sump pump in basements, cellars, and crawl spaces. 

How does a sump pump work?

When water enters your home, it starts filling at the lowest point. A sump pump gets installed at the lowest point in the structure so the water flows towards the basin tank and collects there. Once the water reaches a certain level, the float on your pump floats up to activate the pump and pumps the water away from your foundation. 

How much area can a sump pump cover?

A sump pump basin or tank typically holds between 15 and 25 gallons of water. How much area it can cover and how much water it can pump will depend on the type of ground and the horsepower of the pump. You’ll want a sump pump capable of 14 gallons per minute for sandy soil. That will cover about 1,000 square feet. If your home is significantly larger than 1,000 square feet and has multiple low spots, your home may need multiple pumps. Clay soil only needs about 8 gallons per minute at about 1,000 square feet. 

If your sump pump struggles to pump enough water away, it is time to call professional plumbers. We’ll inspect your sump pump and see if we can fix it or if it needs replacing. Don’t wait to schedule an appointment with us.

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"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.



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