Heating Services in Cincinnati & Northern Kentucky

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Trust Apollo Home, The Best Heating Contractor in Greater Cincinnati

Trust Apollo Home, The Best Heating Contractor in Greater Cincinnati, Ohio!

As lifelong Cincinnati residents, we know Ohio winters can be all over the place. We can go from mild winter to polar vortex winter quickly. We understand how important it is to have safe, reliable heating when you need it. Be prepared (and comfortable!) with heating service, repair, and installation from Apollo Home. Trust our expertise to find the best heating solution for your family.

As Cincinnati’s top-rated heating contractor in the area, we service, repair, and install several types of heating equipment, including gas furnaces, heat pumps, and air handlers.

Our 5-Star Service Guarantee

We know your time and your home are valuable. If at any point you feel that you are receiving less than a 5-Star Service experience from our technician, contact us and we will dispatch an alternate technician and waive your $79 trip fee. This is just one of our 10 guarantees Apollo Home stands behind. View Guarantees

Common Signs You Need Heating Repair Service

There are signs you as a homeowner see that indicate help is needed before you’re faced with an all-out breakdown.

  1. Before a major repair or breakdown, your heating equipment may produce odd smells. These range from a musty odor to acidic, metallic burning smells.
  2. Strange noises are also a regular indicator of a repair need. Homeowners report these noises sound like clanks, squeals, clicking, or grinding noises. These noises typically signal a problem with belts, electrical switches, or debris in the system.
  3. Another noise is normal operation sounds, except more frequently than normal. This may be what’s known as “short-cycling,” when the furnace, for example, starts and stops and starts again within a short period of time.

In this case, the heating equipment is not completing its entire cycle and as soon as it realizes it, starts up again. This is a major stress on your equipment.

When You Need a Heating Contractor for Repairs

There are many components critical to safe and efficient operation of your heating equipment. Many are difficult to access or require special tools to assess or repair.

One example is your heat exchanger. Through normal aging the heat exchanger develops cracks. Sometimes, other factors speed up crack development, such as short-cycling or excessive airflow obstructions. A cracked heat exchanger puts your family at risk and it must be replaced.

Other common repairs include burners that won’t burn gas to create the heat, a burnt-out blower motor, a faulty gas valve, or a flame sensor that doesn’t accurately sense the flame. Compressors, coils, and even faulty thermostats are components which require repairs by a qualified HVAC professional.

Our team is available 7 Days a week to answer your call and will get the heat going in your home as soon as possible.

We fully stock our trucks and maintain a strong inventory of furnaces, air handlers, heat pumps, and ductless units so your family is safe and comfortable.

Heating Installation Services

We know the decision to replace a furnace or heat pump, for example, is not always easy. Apollo Home is a great place to begin your research process. Our team takes a full assessment of your family’s needs and your home’s features.

In many cases, these purchasing decisions are unplanned. The heat seems to break down on the coldest days! Don’t worry. We’re here for you 7 Days a week.

Heating System Replacement & System Ratings

We encourage Cincinnati residents to consider a few factors when shopping for a heating system replacement. For example, understand the ratings system.

Furnace Ratings Use AFUE

For a new furnace, make sure you know its AFUE, or Annual Fuel Utilization Efficiency. Old heating systems may be as low as 58 to 70 percent AFUE. This means out of every dollar spent on heating utilities, such as gas, 58 to 70 cents is used to heat your home.

A few years ago, a federal regulation called for new furnaces to be a minimum of 80 percent AFUE. At Apollo Home, we offer a new gas furnace with as much as 98 percent AFUE. This means only two cents of every heating dollar exhausts out the flue. That’s incredible efficiency!

Heat Pumps Use HSPF Ratings

For heat pumps, the rating is known as HSPF, or Heating Seasonal Performance Factor. It gives homeowners an idea of how efficiently a heat pump heats a home over the span of a heating season. The rating minimum is currently 7.7, while anything between eight and ten is considered energy-efficient.

Ductless heat pumps balance heating and cooling needs with no need to connect to ductwork. They’re great for older homes, new additions, or when finishing spaces like attics, basements or garages. They can operate in a single room or connect multiple indoor units to a single outdoor condenser. HSPF ranges go up to 14.2 while SEER can reach as high as 33.

Wi-Fi and Smart Thermostats: Nest

Finally, if you’d like even more control over your heating and cooling system, we install thermostats, including the popular Nest brand. These “smart” thermostats provide increased communication between your HVAC system and thermostat.

Some models, such as Nest from Apollo Home, allow remote temperature adjustments. With Wi-Fi access, Nest and other smart thermostats allow for incredibly specific programming.

After initial programming or “learning,” it independently adjusts comfort levels according to household routines. It also alerts you to possible HVAC malfunctions and provides usage reports.

Heating FAQs

Preventative Maintenance for Heating Systems in Cincinnati

When it comes to HVAC maintenance, there are multiple benefits. For example, it:

  • Increases efficient operation of your furnace or heat pump
  • Assesses your system through a complete inspection
  • Tests, cleans, and lubricates parts
  • Reveals excess wear and tear signs
  • Reduces risk of potential repairs or breakdowns
  • Helps your furnace or heat pump run as efficiently as possible
  • Extends the equipment’s useful life
  • Satisfies warranty obligations

We service all brands of furnaces, heat pumps, boilers, and ductless mini-split units, as well as Indoor Air Quality (IAQ) products like whole-house humidifiers and air cleaners.

For the most convenience and value, join the Apollo Home Care Plan. It provides two service appointments each year. It also includes an annual evaluation for both your electrical and your plumbing systems, plus benefits like discounts and priority scheduling in emergencies.

Indoor Air Quality Concerns During Cincinnati Winters

If you wake up in the morning thirsty or with a dry throat, your air may be dry. You may also find the air feels stale in your home. These are common indoor air quality issues, especially in winter.

Because we’ve sealed our homes to avoid energy loss, we have less ventilation and humidity in our air. Has an overnight guest ever mentioned it? It’s often noticeable when we sleep somewhere else and wake with sinus congestion or dry sinuses.

In addition, dry air causes itchy skin, static electricity, and increased vulnerability to airborne virus and bacteria particles and nose bleeds. At Apollo Home in Cincinnati, we install several solutions to indoor air quality issues. We offer various products including whole-house humidifiers.

In addition, if anyone in your home lives with asthma, allergies, COPD, cardiac conditions, or immunosuppressive illnesses, we offer whole-home filtration products such as air purifiers and media air cleaners. Airborne pollutants often aggravate these conditions.

Cleaner air is better for everyone, but if a household member has any of these conditions, air quality becomes even more important.

Finally, we also repair and replace ductwork. In older homes, ductwork eventually requires replacement due to the materials originally used. In other cases, there are leaks that take away from your heating system’s efficiency. This means higher utility bills.

Our team handles ductwork repair and replacement regardless of the situation. We’ve installed and repaired ductwork in garages, attics, basements, and crawl spaces. Let us take a look and test your ductwork. View Air Quality Options

Finance Options Available

HVAC replacement is a significant financial investment. While some are anticipated, many are not. To help deal with these unexpected purchases or simply to assist your household’s cash flow, we proudly offer finance options. We want Cincinnati customers to get the system they need right away.

Don’t compromise safety because of the cash expense. In many cases, a new system is safer as well as more reliably comfortable and energy-efficient. This means you’ll enjoy lower utility bills right away. You may even be eligible for rebates from your utility company when you upgrade efficiency. Ask our team about manufacturer promotions too!

Heating System Warranty

In general, warranties vary by manufacturer. Furnaces typically have two main warranty coverages. One is for the heat exchanger, which is the most expensive component to replace.

At Apollo Home, we offer furnaces with an incredible warranty. Coverages vary based on the model and often require timely registration.

Heat pumps and ductless mini-splits warranties are similar. Where the heat exchanger is the major component for furnace warranties, for heat pumps it’s the compressor. Most warranties are written plainly; however, if you have any questions please ask!

It’s possible to void a warranty with certain activities or lack thereof such as failure to maintain the equipment. Warranties may also become void if the equipment is installed, repaired, or serviced by an unqualified person.

Brands of Heating Systems We Service

We currently represent, sell, and install Ruud heating products in Cincinnati. We also represent the suite of Nest products, such as the popular Nest thermostat.

We repair and service all the furnace and heat pump brands we represent, of course. In addition, our technicians are capable of repairs for any furnace, heat pump, boiler, or ductless unit.

You may be familiar with any number of brands, although there’s a small group of HVAC manufacturers in the U.S. This is a common practice in manufacturing, as companies acquire one another.

Rheem Manufacturing

Rheem, Ruud


Daikin, Goodman, Amana

Ingersoll Rand

Trane, American Standard, Ameristar

United Technology

Carrier, Bryant, Payne, Day & Night, Heil, Tempstar

Lennox Industries

Lennox, Ducane, Armstrong, Concord, Allied, AirEase

Johnson Controls

York, Coleman, Luxaire

Nortek Global

Maytag, Westinghouse, Frigidaire, Kelvinator

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Our Service Areas

Apollo Home proudly serves the following areas in and around Cincinnati, Northern Kentucky, and parts of Indiana for HVAC needs:

Alexandria, Amberley, Batavia, Boone, Butler, Blue Ash, Bridgetown, Campbell, Covington, Crescent Springs, Clermont, Crestview Hills, Dearborn, Delhi, Dry Run, Edgewood, Erlanger, Fairfield, Florence, Fort Mitchell, Fort Thomas, Fort Wright, Francisville, Hamilton, Hebron, Hyde Park, Independence, Indian Hill, Kenton, Kenwood, Kings Mills, Lakeside Park, Latonia, Lawrenceburg, Lebanon, Loveland, Maineville, Mason, Middletown, Milford, Monroe, Montgomery, Newport, Norwood, Okeana, Oxford, Park Hills, Sharonville, Sixteen Mile Stand, Springboro, Taylor Mill, Union, Villa Hills, Warren, West Chester, & White Oak.

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"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.



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