New Furnace Installation – What you Should Expect

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Knowing what to expect when having a new furnace installed will help ensure that you are getting the most out of your investment.   Gathering some information up front will make sure you have the right expectations and that those expectations are met.  Consider the following:

The Right Company
The first and most important thing to consider is which company you will choose to do the job (see “8 Considerations when Choosing an HVAC Service Provider“).  A qualified, reputable company is the key to both good installation and maintenance.

The Right Furnace
Once you have chosen the company that will do the installation, they will help you select a furnace that is the best possible fit for your home.   An HVAC design should be performed to make sure the system delivers clean, fresh air that is evenly distributed throughout your home.  A proper design ensures maximum comfort levels and the quietest, most efficient operation of your heating and central air conditioning units.

The Right Price
The average new furnace can cost anywhere from three to five thousand dollars and will have a lifetime of between 14 and 20 years, assuming that it is properly maintained.  You will have the option to choose from various efficiency ratings for your new furnace.  The contractor will likely encourage you to select the highest rating that your budget will allow – at what should be the best price available.  The more efficient your furnace, the less it will cost to run, saving you money on your monthly utility bills.

The Right Time
It can take two men a full eight hour day to remove an old furnace and replace it with a new one.  Your installer should be able to give you a fairly accurate idea of how long the process will take when they come to your home to give you an estimate.

The Right Protection
Most furnaces are guaranteed for five years for all parts with a lifetime warranty on the heat exchanger.  Different service companies will also offer various warranties and plans to help you maintain the efficiency and life span of your investment.

The Right Outcome
Knowing what to expect with a new furnace installation will help you make the right decisions throughout the process.  A good installation by a good company will result in an efficient, long-running system that will keep your home comfortable for many years!

"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.



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