How Cincinnati Homeowners Can Benefit From Working With an NATE Certified HVAC Tech
Because you rely on your heating, ventilation and air conditioning (HVAC) equipment for comfort much of the year, it’s a good idea to look into the benefits of NATE certified HVAC techs when you’re selecting the right contractor for your system. While all HVAC contractors in Ohio have to be licensed by the state, only a few have achieved NATE certification — the highest achievement in the HVAC industry. North American Technician Excellence (NATE) is a non-profit organization whose mission is to single out the most knowledgeable and competent HVAC contractors and technicians. NATE provides continuing education and rigorous testing programs on an ongoing basis, so customers know that the contractors and technicians they hire have the deepest knowledge in the industry. A few years ago, NATE hired a third-party contractor to evaluate customer satisfaction with HVAC contractors and technicians and learned that:
- Nearly 70 percent of customers who used NATE certified technicians were extremely satisfied with their experience, compared to 44 percent of those who didn’t.
- Sixty-seven percent of customers using NATE certified contractors were extremely satisfied with their new systems, while just 35 percent of those who didn’t use such skilled technicians reported these high levels. Of all the benefits of NATE certified HVAC techs, this may be the most important, since system selection, sizing and installation has a long-term impact on your budget and comfort for years to come.