Are You Insisting on a NATE Certified Technician? Here’s Why Your Neighbors Are

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North American Technician Excellence, Inc. is the leading certification program in the heating, ventilation, air conditioning and refrigeration industry. The NATE certification test is the only one of its kind that is truly considered the gold standard. 

Testing a technicians working knowledge of their given field, the NATE exam is the most preferred test among technicians. All homeowners should demand that a technician working in their home is NATE certified.

Benefits of Choosing NATE-Certified Technicians

  • Faster Overall Project Completion: NATE certified technicians have to re-take the NATE exam every five years to maintain their certification. Because of this, NATE technicians always go into a job with the most current working knowledge to complete a project. By being able to pinpoint the problem in no time and quickly come up with the best solution, NATE certified technicians get the job done fast.
  • Money Saver: Even if the cost of a total project completed by a NATE technician is more than that of a non-certified technician, homeowners can save money in the long run by using NATE certified technicians. NATE technicians accomplish this by not only doing the job right so the results are long lasting, but by using the most energy efficient products to complete the job.
  • Increased Confidence: Choosing a NATE certified technician increases consumer confidence because they know that the project they need completed will be done properly and in a timely fashion. Homeowners can feel at peace knowing that professional technicians are working on their issue and that the problem will be fixed properly.

For HVAC applications in home and commercial maintenance, NATE certified technicians set the industry standard. At Apollo Home Heating, Cooling and Plumbing, all installers are required to attend Apollo Home University, a comprehensive training program certified by North American Technician Excellence.

For more information on the importance of using a NATE certified technician, contact the pros at Apollo Home Heating, Cooling and Plumbing. We have proudly served the Cincinnati, Ohio area for over 100 years.

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"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.
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