Is the Most Expensive HVAC System the Best?

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The cost of a new HVAC system is far less important than making sure what you purchase is a good fit for your home. And regardless of what you pay, the system itself is actually secondary to the company who recommends, installs and services it.

Even the most expensive system will perform poorly if it is not properly installed and maintained, so it is critical to choose the best and most trustworthy service provider.  See “8 Considerations When Choosing an HVAC Service Provider”.

Many consumer publications like Consumer Reports, will tell you that there are not significant differences in the nuts and bolts of the equipment.  The big HVAC companies generally get their parts from the same suppliers and use the same technology in their manufacturing process.  Many of the differences are largely cosmetic in nature.

The efficiency of a system is something you should consider – and as expected the price of the system goes up as the efficiency rating goes up.  Although the systems are more expensive initially, they are less costly to run and can foster significant savings over time.  Also, the system installed should be the appropriate size to heat and cool the amount of space in your home.  Bigger is not always better. Read the Heating and Cooling Equipment Selection guide to learn more.

A qualified HVAC technician will use his or her expertise to make the best recommendation for your home.  Most systems, regardless of cost, will only operate as well as the company you hire to install and service it.  The company should help you answer these questions:

  1. What level of efficiency is right for your home?
  2. What size unit does your home require?
  3. What systems, if any, have a poor performance record?
  4. Which systems are too new to have a proven track record?

Trusting your technician and the company they work for is the most important thing to consider.  You are making an important investment, so ensure you get the most efficient, cost effective system for your home.

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"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.
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