Heating and Cooling Warranty: What’s Covered for Cincinnati, OH Homeowners

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At Apollo Home, heating and cooling warranty coverage truly begins with our promise to you, our Greater Cincinnati customer. We don’t just provide service, repair and installation of heating and air conditioning products, we provide peace of mind.

In this blog, we’ll review the Apollo Home commitment to you, the types of product warranty coverage you can expect with a purchase and how to keep heating and cooling warranty coverage intact.

Heating and Cooling Warranty from Apollo Home

Apollo Home Guarantee

Repairs are Breakdown Free. If the same part or repair fails in the first 12 months, we guarantee to replace the part and perform the repair again at NO CHARGE.**

We Take Customer Service Seriously

Our HVAC technicians, plumbers and electricians arrive within the selected window of time. If he or she doesn’t arrive within the time frame, we waive the service charge.**

In addition, all of our technicians undergo rigorous background checks and are licensed and insured. They arrive in Apollo Home uniforms with fully-stocked trucks.

We’re proud of our team. You can be comfortable with them in your home. We offer complete 100 percent satisfaction with the equipment operation and the service from Apollo Home you pay for. If you are dissatisfied with our work, we quickly correct the issue. We don’t give up until we’ve resolved it.

Common Apollo Home Product Heating and Cooling Warranty Coverage

Every manufacturer is different and warranty coverage varies within product lines. At Apollo Home, we believe in quality products and installation. Please ask us any questions you have about warranty coverage when selecting your new furnace, heat pump, air conditioner or other mechanical equipment. We want you to be comfortable and confident in your purchase.


When it comes to gas furnaces, it’s all about the heat exchanger. Generally, it’s because it’s the most important component and the most expensive to replace.

For high-efficiency furnaces, the manufacturer typically includes a heat exchanger Lifetime Limited Warranty to the original, registered homeowner.

In addition, most gas furnaces have an up to 10-Year Parts Limited Warranty*** on all functional parts. For furnaces with an AFUE rating of 80 percent, warranties usually include a lifetime heat exchanger warranty coverage for the original owner at installation.

Typically, furnaces also include an up to 10-year parts limited warranty on all functional parts at no cost to homeowners.

Heat Pumps

Heat pumps sold and installed by Apollo Home feature a comprehensive limited warranty coverage. Lifetime Limited Warranty protection for the compressor is included for the original, registered***, single-family homeowner of a high-efficiency heat pump. If the original owner has a compressor failure, the manufacturer replaces the heat pump with a comparable product at no cost.  

Air Conditioners

Similar to the heat pump warranty, Apollo Home includes a comprehensive limited coverage warranty with a lifetime limited warranty for the AC compressor.

Coverage applies to original, registered***, single-family homeowners of high-efficiency air conditioners. If the AC compressor fails, the manufacturer replaces the unit with a comparable air conditioner with zero cost to the homeowner.

Conclusion: Apollo Home Offers Strong Heating and Cooling Warranty Coverage for Cincinnati Homeowners

To keep your warranty valid, it’s critical to have a qualified service provider perform annual maintenance and any repairs. In order to serve customers better, Apollo Home’s expert HVAC technicians continually train to provide service and repairs for all brands. So call us today to schedule a service call.

**$89 Service charge waived. Refrigerant excluded from Breakdown-Free Guarantee.***Online registration of ownership within 60 days of installation required for Lifetime Limited Warranty coverage.

"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.



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