What Should I Do If My Gas Furnace Breaks in My Cincinnati Home?

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Winter temperatures are no joke here in Ohio, so what should you do if your gas furnace breaks? No one likes waking up or coming home to a chilly house. At Apollo Home, we’re here to help maintain your gas furnace so it continues to work reliably.

Gas Furnace Safety Precautions

First, if you smell the rotten egg smell in your home, you could have a gas leak. This is extremely dangerous. Get family members (including pets) out of the house right away. Once outside call your utility to report it. It’s better to be safe than sorry.

Second, if there’s no reason to believe there’s a leak, find alternate sources of heat. If you have a fireplace, for example, use it. Space heaters are good here, too.

Just be sure to avoid risks, especially if you have children or pets. Don’t leave them unattended or use a heater if its electrical connection looks frayed. Also, avoid overloading circuits with too many appliances. Don’t use a smart strip unable to accommodate the requirements.

It’s a good excuse to camp out in the family room together or even seek accommodations elsewhere.

Simple Gas Furnace Fixes

There are some steps you can take to fix the problem. First, verify the thermostat is set correctly. Occasionally, dusting or other random activities will bump a setting or button.

Second, if your gas furnace uses a pilot light, see if it’s lit.

Third, even gas furnaces use electrical power to run, so confirm none of the breakers are tripped in your electrical panel.

If none of these remedy the problem, it’s best to call Apollo Home for help. We don’t want you to put your safety at risk. We’re available 24 hours a day, 365 days a year for emergency services.

Join our Apollo Care Plan for maintenance and enjoy priority scheduling and a VIP phone number, among other benefits.

Gas Furnace Maintenance for Cincinnati Homeowners

You may have heard it before, but it’s super important to check your air filter monthly. Change your filter as needed, for most homes, this is every two to three months. Households with pets, smokers or with loved ones who suffer from allergies should change it monthly.

When your air filter is clogged, it makes the furnace work harder. When the equipment strains to push air through the dirty filter, it puts stress on the HVAC unit. This leads to repairs and replacement earlier in its lifespan.

Dirty air filters also negatively impact your indoor air quality. Reduce allergens and other contaminants in your household air with better filtration. Apollo Home also provides products for whole-home filtration and to clean your air.

Ever feel like your family passes around the same virus for weeks? It could be recirculating through your air ducts and reinfecting you. Eliminate it with indoor air quality improvements from Apollo Home.  

Keep Your Gas Furnace in Shape with Regular Maintenance

It’s best for the reliability of your equipment to maintain a regular service schedule. Maintenance from a professional, like the NATE-certified technicians from Apollo Home, are often required to keep warranties intact.

Our tune-ups include a comprehensive inspection to uncover any signs of trouble. Our team cleans, tests and lubricates all relevant components so your gas furnace operates as efficiently as possible.

Regardless of the brand or the issue, our team can handle all your gas furnace repairs, service or replacements. To schedule a free estimate on a new gas furnace or schedule a service, call us today. We’ve served the greater Cincinnati area for over 100 years – how can we help you?

"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.



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