At Apollo Home, heating and cooling warranty coverage truly begins with our promise to you, our Greater Cincinnati customer. We don’t just provide service, repair and installation of heating and air conditioning products, we provide peace of mind.

In this blog, we’ll review the Apollo Home commitment to you, the types of product warranty coverage you can expect with a purchase and how to keep heating and cooling warranty coverage intact.

Heating and Cooling Warranty from Apollo Home

Apollo Home Guarantees Against Lemons

First, if you purchase a high-efficiency furnace, heat pump or air conditioner from Apollo Home, we guarantee it for 20 years of the installation date. We only sell quality products and partner with manufacturers who stand by their work. So, if you purchase a furnace, heat pump or air conditioner from Apollo Home, we’ll replace the entire unit at no charge if the heat exchanger or compressor fails within 20 years of installation.*

Second, repairs are also Breakdown Free. If the same part or repair fails in the first 12 months, we guarantee to replace the part and perform the repair again at NO CHARGE.**

We Take Customer Service Seriously

Our HVAC technicians, plumbers and electricians arrive within the selected window of time. If he or she doesn’t arrive within the time frame, we waive the service charge.**

In addition, all of our technicians undergo rigorous background checks and are licensed and insured. They arrive in Apollo Home uniforms with fully-stocked trucks.

We’re proud of our team. You can be comfortable with them in your home. We offer complete 100 percent satisfaction with the equipment operation and the service from Apollo Home you pay for. If you are dissatisfied with our work, we quickly correct the issue. We don’t give up until we’ve resolved it.

Common Apollo Home Product Heating and Cooling Warranty Coverage

Every manufacturer is different and warranty coverage varies within product lines. At Apollo Home, we believe in quality products and installation. Please ask us any questions you have about warranty coverage when selecting your new furnace, heat pump, air conditioner or other mechanical equipment. We want you to be comfortable and confident in your purchase.

Furnaces

When it comes to gas furnaces, it’s all about the heat exchanger. Generally, it’s because it’s the most important component and the most expensive to replace.

For high-efficiency furnaces, the manufacturer typically includes a heat exchanger Lifetime Limited Warranty to the original, registered homeowner.

In addition, most gas furnaces have an up to 10-Year Parts Limited Warranty*** on all functional parts. For furnaces with an AFUE rating of 80 percent, warranties usually include a lifetime heat exchanger warranty coverage for the original owner at installation.

Typically, furnaces also include an up to 10-year parts limited warranty on all functional parts at no cost to homeowners.

Heat Pumps

Heat pumps sold and installed by Apollo Home feature a comprehensive limited warranty coverage. Lifetime Limited Warranty protection for the compressor is included for the original, registered***, single-family homeowner of a high-efficiency heat pump. If the original owner has a compressor failure, the manufacturer replaces the heat pump with a comparable product at no cost.  

Air Conditioners

Similar to the heat pump warranty, Apollo Home includes a comprehensive limited coverage warranty with a lifetime limited warranty for the AC compressor.

Coverage applies to original, registered***, single-family homeowners of high-efficiency air conditioners. If the AC compressor fails, the manufacturer replaces the unit with a comparable air conditioner with zero cost to the homeowner.

Conclusion: Apollo Home Offers Strong Heating and Cooling Warranty Coverage for Cincinnati Homeowners

To keep your warranty valid, it’s critical to have a qualified service provider perform annual maintenance and any repairs. In order to serve customers better, Apollo Home’s expert HVAC technicians continually train to provide service and repairs for all brands. So call us today to schedule a service call.

*No lemon guarantee applies to high-efficiency units with lifetime replacement warranties. Valid with annual maintenance by Apollo Home. **$79 Service charge waived. Refrigerant excluded from Breakdown-Free Guarantee.***Online registration of ownership within 60 days of installation required for Lifetime Limited Warranty coverage.