At Apollo Home, every day is like Valentine’s Day because we love our Greater Cincinnati communities and to serve our customers. Let us share some of the ways we show appreciation for your heating, air conditioning, electrical, plumbing and sewer business.
A Dedication to Customer Service
One of the ways we respect you is to respect your time. Our HVAC technicians, plumbers and electricians arrive on time. If he or she doesn’t arrive within the window you select, we’ll waive the service charge.*
In addition, all of our technicians, plumbers and electricians arrive in Apollo Home uniforms with fully-stocked trucks. All undergo rigorous background checks and are licensed and insured.
We’re proud of our team and want you to know you can be comfortable with them in your home. On top of professional service, we offer peace of mind. We offer complete 100 percent satisfaction with the operation of the equipment and the service Apollo Home provides and you pay for. If you are dissatisfied with our work, we promptly correct the situation and don’t give up until we’ve resolved the issue.
No Lemon Guarantee and More
At Apollo Home, we don’t allow HVAC “lemons.” If you install a heating or cooling unit with Apollo Home, we guarantee it for 20 years from the installation date.**
If your heat exchanger or AC compressor fails within those 20 years, Apollo Home will replace the entire unit at NO CHARGE.
Repairs are also Breakdown Free. If the same part or repair fails in the first 12 months, we guarantee to replace the part and perform the repair again at NO CHARGE.*
Investment in Team Training and the Community
We firmly believe in team development. In our more technical roles, it means hundreds of hours of technical training throughout their career with us. It’s important because we service and repair any brand of air conditioners, heat pumps, sump pumps, water heaters or electrical panels, for example, in a customer’s home.
After all, technology constantly changes and it’s important our team knows all about it. For our non-technical roles, we challenge our team members to develop as leaders regardless of their responsibilities.
For managerial and training staff, we advocate leadership development through Apollo University so they can support their teams’ success as much as possible. It’s partly why Apollo Home earned “Top Workplace” honors from the Cincinnati Enquirer more than five years in a row.
We know trade jobs aren’t going anywhere. They continue to be in high demand and cannot be outsourced. At the same time, young people incur more education debt without solid career prospects to reduce it.
Enter the Apollo Apprenticeship program. We invest in our community by training young people as well as those wanting a career change or those who’ve completed military service. Successful graduates from our paid training program immediately enter full-time employment with Apollo Home.
Many Apollo Apprenticeship graduates earn a steady income while peers accumulate more debt than practical skills. If you or someone you know is interested in a career in heating and cooling, plumbing or electrical services, reach out to us!
At Apollo Home, we love to support members and organizations within our Cincinnati communities. We often participate in philanthropic efforts and events, particularly those dedicated to veterans, children and those currently serving in our military forces.
The Apollo Care Plan Benefits You
Regular HVAC Maintenance Included
The easiest way to keep your heating and air equipment operating safely and efficiently is to maintain it. In many cases, neglect in this area voids manufacturer warranties, so it’s important to stay current.
The Apollo Care Plan includes two tune-ups each year – one for your heating system and one for your cooling system. The tune-up includes a comprehensive inspection and the technician cleans, lubricates and tests all relevant components.
The Apollo Care Plan also provides discounts on repairs and a dedicated phone number for priority scheduling.
Annual Evaluations to Monitor Your Major Home Systems
In addition, Apollo Care Plan members enjoy an included evaluation each year of their home’s plumbing and electrical systems. These visits are a great time to have a professional look at these systems you depend on for safety and comfort every day.
If you have any questions about how your equipment works or if you have concerns, these visits are perfect. Curious about how to maintain your sump pump? Wondering if your holiday lights would benefit from additional weatherproof electrical outlets?
Ask our professionals! We’re here to share our expertise so you feel more comfortable with your heating, air conditioning, electrical, plumbing and sewage systems.
Apollo Home Thanks You for 100+ Years of Business
In closing, we’re humbled to be a part of Cincinnati communities, including Hyde Park, Oakley, Norwood, Mt. Lookout, Fairfax and Mariemont. Call us today to schedule a service call if you live in or around the cities listed or areas such as Mack, Saylor Park, Bridgetown, Covedale, Delhi, Indian Hill, Madeira, Terrace Park and Camp Denison.
*$79 Service charge waived. Refrigerant excluded from Breakdown Free Guarantee.**No lemon guarantee applies to high-efficiency units with lifetime replacement warranties. Valid with annual maintenance by Apollo Home.