Troubleshooting Help for Cincinnati Homeowners With a Problematic Gas Furnace

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If you’re dealing with a gas furnace that’s not working to keep your Cincinnati home warm as the weather cools down, you may need to check it out for common issues. Troubleshooting a gas furnace may be a simple task, but it’s also possible that the furnace is in need of major repairs or even a replacement. Get to know how to safely inspect the furnace before shelling out the money for HVAC services.

Troubleshooting a Gas Furnace

If a minor problem is present, you may be able to take care of the issue on your own. However, if the issue is more serious or you feel uncomfortable working on your home’s gas furnace, don’t hesitate to call a professional.

Here are some common issues that you may run into with y gas furnace:

  • The thermostat isn’t set high enough to trigger the heat to turn on.
  • The thermostat is damaged, malfunctioning or hasn’t been properly installed.
  • The fuse connected to the furnace has blown.
  • The valve that controls the release of gas into the furnace is closed.
  • The pilot light is out.
  • There’s an issue with the ignition that’s preventing the pilot light from being lit.

Here are some fixes for common gas furnace problems.

  • Start by increasing the thermostat setting.
  • Clean the thermostat to prevent dirt buildup from interfering with it.
  • Reset the breaker by finding the appropriate switch on the control panel.
  • Relight the pilot light.

When to Get Professional Help

If you’ve gone through the tips for troubleshooting a gas furnace and you’re still shivering, it’s time to call a professional. The danger that could be lurking in the furnace and throughout the heating system makes it important for you to avoid going it alone when maintenance is needed.

Contact Apollo Home Heating, Cooling and Plumbing for help troubleshooting a gas furnace in your Cincinnati home, or for any other home comfort concerns.

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"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.



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