Should You Repair or Replace Your Broken Appliance? 3 Questions to Answer to Make That Decision

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The dreaded moment when an appliance stops working can leave your head swimming with questions. Foremost is probably “What’s wrong?,” but this is followed quickly by the question of whether to repair or replace an appliance. These questions will help you decide.

Is It Really Broken?

It’s easy to jump to the worst possible conclusion when an important appliance stops working, but the first thing you should do is calmly assess the situation to see how bad it really is. You may find that you don’t need to repair or replace an appliance; it may just need a little TLC. Perform some basic maintenance tasks to see if you can revive the appliance yourself. This includes checking breakers, making sure the appliance is plugged in, and cleaning vents or filters.

Is It Still Under Warranty?

Refer to your owner’s manual and read the fine print on its warranty. If the appliance is still under warranty, you’re in luck. Schedule a visit from a licensed technician to have the issue addressed.

Is It at the End of Its Useful Life?

If your appliance is truly broken and past its warranty, it’s time to decide whether you should repair it or opt for a replacement. Do some research to find out the typical life span for the appliance. If you’re nearing the end, you may find that this repair is simply followed by another and another until the machine is no longer operable at all.

If your machine still has a long useful life, compare the cost of the repair with the cost of a replacement. Don’t forget to factor in money savings from upgrading to a more energy efficient appliance. If you can repair your appliance affordably, this is probably the best option. However, if you’re facing a costly repair, it may be time to start over.

To learn more about appliance care, repair and upgrades, contact us at Apollo Home Heating, Cooling and Plumbing. We proudly serve the greater Cincinnati area.

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"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
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