Hiring an HVAC Professional? 7 Steps to Find a Winner

Many homeowners can attest to the fact that hiring an HVAC professional can be difficult. The process is further complicated by the presence of so many contractors in the market. This makes it difficult to choose the most competent contractor. Listed below, are seven steps a homeowner can use in hiring a professional.

1. Experience 

There are many HVAC professionals in the market and not all have an equal level of experience in the provision of services. It can help to look at a professional’s years of experience offering these services and the number of clients the contractor has served.

2. Licensing

Every state requires a contractor to be licensed in order to be in business. He or she must provide you with a state license number so that you can verify if the license is valid and current.

3. Get referrals

A competent contractor will refer you to satisfied clients they have dealt with in the past. You must make sure that the referrals provided are reliable. The contractor should provide contact details and locations.

4. Reputation

The contractor must have built a strong reputation through the provision of quality work to the clients. Inquire from the locals more about the contractor. Ask clients if they were happy with the work done.

5. Visit the BBB

In order to have faith in your contractor, visit the Better Business Bureau to check whether the contractor has any complaints from clients. A contractor with many complaints should be avoided.

6. Fees

A good contractor will offer reasonably affordable prices for services.  Make sure the contractor gives you a written estimate.

7. Written contract

To protect yourself, everything should be put in writing, including the dates of starting and completing the project. If there is a need, the contractor should be willing to sign the estimate.

Apollo Home Heating, Cooling & Plumbing has been effective in offering HVAC services in Cincinnati for many years. If you need help in hiring an HVAC professional, feel free to contact us.

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"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.
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