The Expertise That Stands Behind The NATE Logo

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The NATE logo is a useful designation to look for when you’re choosing an HVAC contractor to do an installation, service or repair.

North American Technician Excellence is a nonprofit organization created to promote the skill of heating, ventilation, air conditioning and refrigeration technicians nationwide. Further, it’s an organization supported by multiple entities in the HVAC industry, including manufacturers, utility companies and contractors. Here’s why NATE certification is something you should pay attention to when you need someone to work on your home-comfort investments.

NATE testing is rigorous

Technicians may choose which NATE tests to take from the program’s Knowledge Areas of Technician Expertise. A technician can choose to certify/test in installation or service, and there’s a separate NATE for senior-level technicians, too. Technicians must first pass a core exam and then a specialty exam.

NATE technicians specialize

Homeowners benefit from using a NATE-certified technician because it’s possible to choose one with a specialty that matches the work to be done. Specialty areas range from air conditioning to air distribution, heat pumps to furnaces and hydronics to refrigeration. If you need your heating system serviced, work with a technician who holds that specialty. It’s as simple as that.

NATE standards are uniform across the nation

The value of the NATE logo and the certification program lies in its uniform testing standards. This, in fact, is the purpose that drove the formation of the organization. Other manufacturers train and then test technicians, but it benefits them to pass technicians. It reflects well on their companies. NATE, however, doesn’t benefit from certifying technicians, and it doesn’t train them either. The tests are designed to cover the day-to-day knowledge a technician should have, based on scenarios that he encounters in the field. By certifying technicians, NATE knows they hold the necessary knowledge to service and install equipment.

For more information about the NATE logo or why Apollo Home Heating, Cooling & Plumbing promotes NATE certification for our technicians, give us a call today. We have served homeowners in the greater Cincinnati area since 1910, with quality heating and cooling installations, repairs and maintenance, as well as indoor-air-quality solutions and home-performance consultations.

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"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
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