Air conditioners tend to be reliable systems if they’re installed correctly, and, often, most problems are related to routine maintenance issues. If the A/C in your Cincinnati area home has stopped working, check for these common A/C issues before calling a professional and you may be able to save the cost of a service call:
- Condenser won’t run – When the condenser—exterior portion of the system—won’t turn on, you should first check the thermostat to make sure it has fresh batteries or power from the thermostat wires. Next, check for tripped breakers or blown fuses at the main service panel, and reset the power. Call a professional if these suggestions don’t work, as there may be a problem with the compressor.
- Poor cooling performance – Common A/C issues that can allow the system to run but cool inefficiently include thermostat malfunctions, a clogged air filter or a dirty evaporator coil. Verify that the thermostat is working, then check the condition of the air filter. If the filter is dirty or clogged, clean or replace it. If the problem remains, check the interior evaporator coil for dust and carefully clean the coils using a soft brush and a vacuum, if necessary
- System is running but not cooling – If the thermostat is working, check the condition of the condenser coils outside. If the condenser is surrounded by tall weeds, trash or other debris, clear the area around the condenser to allow unrestricted airflow into the unit, then inspect the coils themselves for leaves, twigs and other debris. Clean and rinse the coils, being careful not to damage the delicate cooling fins.
- System cycles on and off – If the interior or exterior coils are dirty, thoroughly clean them. Check the thermostat settings and make sure the air filter is clean.
If the problem remains after trying these solutions to common A/C issues, contact the experts at Apollo Home Heating, Cooling and Plumbing for assistance. We’ve provided the greater Cincinnati area with quality HVAC services since 1910.
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"Ernie & Mike did a superb job on my new furnace and A/C installation. Despite having more than a day’s work to do, they came in and stayed until the job was done. They were organized, efficient, and protected the rest of the house well. Got both furnace and A/C installed the same day. Ernie was courteous, informative, and clearly knew his job better than anyone I’ve encountered before. The units look so good guests now get The Tour of our new system. Apollo is clearly not a fly-by-night company. I would recommend them to anyone in need of a new furnace and/or A/C."
- Jerry A.
"I called Apollo because of a water leak I thought I had in our upstairs shower going into the kitchen. Robbie came and assured me everything was fine & looked at all the other plumbing. He ended up changing a few pipes for our washer & clearing a drain. He was very nice & knowledgeable with all my questions. I ended up signing up for the care plan & was very happy with my service."
- Cassandra B.
"The team at Apollo exceeded my expectations. As a business owner, my attention to the details and commitment to providing excellent service is high. From the sales rep. to the installation team, everyone’s performance was outstanding. For example, the installation team went to great lengths to protect our floors, placing floor runners and across the wood floors and up the stairs. They even were spot washing walls upon their departure. I highly recommend this company."
- Randy B.
"We scheduled an estimate AND a tune-up. We knew something was wrong with our furnace, but hoped we could make it through the rest of the season. Upon telling Bill what our furnace was doing, he warned us immediately what the possible outcome was going to be; a cracked heat exchanger. He watched the flames roll backward, tested carbon monoxide levels, which were so high they meter’s last reading was 5,600 before saying “high”. He immediately shut it down, tagged it, and explained that with levels that high and children in our home he wanted off right away. He continued his inspection and showed us via a camera that not only was it cracked in multiple places, but had holes all over it. He gave us a few options for repairing it; his knowledge as well as genuine concern was beneficial and refreshing. Luckily we also scheduled an estimator, Micah, to come too and we were able to get costs between repairing and replacing (with several options). We decided to replace with a much higher efficiency furnace and one sized properly to our home. Hands down, not only did they both provide us great service and knowledge, but without sounding dramatic, they may have saved our lives. This was our first time calling Apollo, but it won’t be our last."
- Sarah B.
"Apollo is an excellent company. I always receive great service. Alex A. was professional and friendly. He kept me informed during the process of checking my furnace and heat pump to make sure they were working properly. The company makes sure you are notified who is coming and when they are on the way. All my interactions with the company have been wonderful."
- Beverly S.